Frequently Asked Questions for Current Members

Q: Who is my Account Manager at Tour Connection?
A: Please see our Account Manager List to find the Account Manager for your region.

Q: What should I do if I've forgotten my username and PIN?
A: Your Account Manager is happy to provide you with your username and password.

Q: Who can I correspond with about WBW questions?
A: Your Account Manager is happy to help you with questions regarding the Who's Booking Who.

Q: Who can I correspond with about billing questions?
A: Please contact Judy Piersma with any billing questions.

Q: Where can I get details about Agent receptions?
A: Please visit our Receptions page for up to the minute info on our upcoming receptions.

Q: Who can I correspond with about specific questions regarding the Agent receptions?
A: Please contact Judy Piersma with any questions regarding receptions.

Q: What are the art specifications?
A: Please refer to our Art Specifications page for detailed specifications.

Q: Where do I send photos?
A: Please send your photos / artwork to art@tourconnection.com. It would be very helpful if the property name is in the subject line of the email.